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Ghulam Sarwar

Senior Manager

North Star IT

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About

Ghulam Sarwar is an elite digital transformation executive, enterprise platforms architect, and artificial intelligence integration specialist with over 27 years of international technology leadership. Based in Riyadh, Saudi Arabia, he is currently a Senior Manager of AI, Product Development, and ERPNext Solutions at North Start Information Technology Est. Throughout his career—which includes a pivotal six-year tenure as Software Manager and Head of IT at Choosing Future for ICT—Ghulam has directed large-scale technology portfolios valued at over $20M, maintaining an exceptional 95% project success rate across government mega-projects and commercial sectors. A Scrum-certified Agile leader and expert in complex cloud-native architectures, he specializes in multi-tenant SaaS engineering, custom ERPNext rollouts, and process automation utilizing generative AI agent workflows. His deep compliance and structural footprint covers ZATCA e-invoicing mandates alongside rigorous ISO 27001, PCI-DSS, and CMMI quality frameworks across Pakistan and the GCC region.

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Digital Transformation Leadership • Enterprise ERPNext Architecture • Generative AI & Intelligent Agents Workflow Automation • Multi-Tenant SaaS & Cloud Migration (AWS & GCP) • ZATCA E-Invoicing Compliance • Cyber Security & Compliance Standards (ISO 27001, PCI-DSS, GDPR) • Project Management Office (PMO) Governance • Failed Project Recovery Strategies • Large-Scale Government Mega-Projects • Agile & Scrum Methodologies • Containerization & Orchestration (Docker & Kubernetes) • DevOps Culture & CI/CD Pipelines • Full-Stack Integration (C#/.NET, Python, JavaScript, RESTful APIs) • Business Process Blueprinted Re-engineering (BPR) • E-Commerce Platform Architecture & Multi-Store Modeling • Land Record & Geospatial (GIS) Portal Systems • E-Learning Management System (LMS) Product Design • Cross-Border Team Mentorship (70+ Professionals) • IT Capital & P&L Budget Optimization • Strategic Executive Stakeholder Alignment

Expertise

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